Careers

How to Apply

ONLY APPLICATIONS WITH COVERING LETTERS & FULL EDUCATION HISTORY INCLUDING GRADES ACHIEVED WILL BE CONSIDERED

Submit your CV and a covering letter via email to careers@netwatchglobal.com. Covering letters should detail your interest in the company and position, and why you are a good fit.

Job Details

• Monday to Friday
• Full-time 35 hours per week
• Full Time salary £23,333 per year from April 2025 (pro-rata for part time)
• Part-time hours available (minimum of 21 hours per week required)
• Start Date: As soon as possible

Benefits Package

• Flexi-time – build your own week around the core hours of 10am-2:30pm. Part-time employees must work on designated days but can enjoy flexible hours within those days.
• Remote working opportunities
• Over-time opportunities (depending on business needs)
• On-site gym
• Employee benefits and wellbeing programme
• Enhanced Maternity/Paternity leave
• Career progression
• 24 days leave plus bank holidays
• Flexible bank holiday policy
• Buy and sell leave scheme
• Length of service rewards
• Company pension scheme
• Qualification and training opportunities
• Regular team social events and clubs
• Cycle to work scheme
• Casual dress

The Role

In October 2020 NetWatch launched its Rapid Police Reports service. Using our in-house built platform, reports and evidence are easily ordered from the police on behalf of insurance clients to help them make informed decisions. The service has proven highly successful and has grown at an exponential rate. As a result, we are looking for a NetWatch Police Liaison to join our company to help with the day-to-day running of this service as well as providing effective administrative support to the wider company. You will be provided with full training and ongoing support to help you settle into this role.

The RPR team are dedicated to providing an efficient service to our clients, acting as the intermediary between the police and insurance companies to supply documentation. Due to the differing methods and demands of the police, ordering reports and evidence can be a challenging process. As such, we aim to streamline the process for our clients and reduce the difficulty. With the upcoming launch of our innovative RAPID™ platform, both colleagues and clients will benefit from a streamlined process to easily request and manage investigative materials, reinforcing our commitment to efficiency and excellence.

Progression: Opportunities for advancement to senior positions.

Job Description

As a NetWatch Police Liaison, your key responsibilities will include those listed below, although this is not an exhaustive list:

• The role will include many administrative tasks, such as booking-in instructions, sending reports or other evidence to clients and extracting key information, making requests, facilitating payments, handling post and processing cheques.
• Liaising with insurance clients and police forces through effective communication via email and telephone to request documentation and resolve any queries.
• Conducting quality assurance checks to ensure data is inputted correctly.
• Supporting colleagues and the wider NetWatch Police Liaison team whenever necessary.

Requirements

• 3 x A Levels C or above or equivalent required
• 5 x GCSE at C or above or equivalent, including Maths and English required
• 2 Years office-based experience preferred
• Ability to adapt to using new database systems
• Competent at utilising MS Office
• Excellent communication skills and confidence in dealing with clients over the phone
• Excellent written communication skills for corresponding with clients over email
• Strong organisational skills and the ability to adapt, re-prioritise and multi-task with ease
• Strong sense of accuracy and attention to detail
• Team player
• Positive attitude
• Honesty and Integrity

General Information

• IMPORTANT: Please note that the first 3 months of this role is office-based and will require the successful candidate to be within a commutable distance to Birmingham City Centre. There may then be remote working opportunities later.
• Recruitment is ongoing until the position is filled.

Accessibility Statement

NetWatch Global is committed to creating an inclusive and accessible environment for all our employees and applicants. If you require any accommodations during the application process or while interviewing, please let us know. We will work with you to provide the necessary support to ensure a fair and equitable experience. To discuss your specific needs or request accommodations, please call our office and ask for HR.

How to Apply

ONLY APPLICATIONS WITH COVERING LETTERS & FULL EDUCATION HISTORY INCLUDING GRADES ACHIEVED WILL BE CONSIDERED

Submit your CV and a covering letter via email to careers@netwatchglobal.com. Covering letters should detail your interest in our company, your passion for development, and why you’d be a great fit for this role.

The Role

Our team is growing, and we’re excited to welcome someone new as we start an ambitious greenfield project with huge potential! We work with cutting-edge technology, follow best practices, and help each other improve every day.

Team culture is at the heart of what we do, so we’re looking for someone who’s genuinely passionate about software development and who brings a positive, collaborative attitude. We value a supportive and ego-free environment, where everyone can share ideas and grow together. If you’re excited to be part of a team that builds each other up and tackles challenges together, we’d love to meet you!

We’re looking for a passionate Laravel/Vue Developer to join our engineering team to help us build a new platform for the company. In this role, you’ll collaborate with a friendly, dedicated group of professionals who love what they do and are excited to build innovative tools for OSINT investigations and reporting. This is a chance to apply your skills in an interesting and meaningful industry, and to help develop tools that make a real difference to the company and our clients.

Job Description

As a Laravel/Vue Developer, you’ll be responsible for the following, though this list is not exhaustive:

• Developing new features for our SaaS platform using Laravel and Vue
• Collaborating with team members to create, test, and deploy platform updates
• Participating in code reviews and contributing to development best practices
• Working closely with our staff and analysts to understand their requirements and translate them into functional features
• Optimising performance and ensuring data security across our applications

 Requirements

• Strong experience in Laravel and Vue.js is essential
• DevOps experience (AWS / Terraform) is highly desirable.
• Familiarity with relational databases
• Competent in version control (Git)
• Experience with front-end development and understanding of modern JavaScript frameworks
• Solid understanding of RESTful services and API integrations
• Excellent communication skills and ability to work collaboratively
• Ability to manage multiple priorities and adapt to changing demands
• Passion for writing clean, well-documented code
• A positive attitude, honesty, and integrity

Job Details

• Hours: Monday to Friday, Full-time
• Salary: £50,000 – £75,000 – based on experience
• Start Date: As soon as possible
• Location: Remote, with 1 team day in the Birmingham office every 4-6 weeks

Benefits Package

• Flexible working hours
• Remote working / hybrid
• On-site gym
• Employee benefits and wellbeing program
• 24 days leave plus bank holidays, with a flexible holiday policy
• Buy and sell leave scheme
• Length of service rewards
• Company pension scheme
• Training and development opportunities
• Regular team social events and clubs
• Cycle to work scheme
• Casual dress code

Hiring Process

• Initial Screening Call
• Technical Task (1 hour)
• Face to face Interview

Accessibility Statement

NetWatch Global is committed to creating an inclusive and accessible environment for all our employees and applicants. If you require any accommodations during the application process or while interviewing, please let us know. We will work with you to provide the necessary support to ensure a fair and equitable experience. To discuss your specific needs or request accommodations, please call our office and ask for HR.

How to Apply

ONLY APPLICATIONS WITH COVERING LETTERS & FULL EDUCATION HISTORY INCLUDING GRADES ACHIEVED WILL BE CONSIDERED

Submit your CV and a covering letter via email to careers@netwatchglobal.com. Covering letters should detail your interest in our company, your passion for development, and why you’d be a great fit for this role.

The Role

We’re looking for someone who lives at the intersection of DevOps and cybersecurity—someone who gets excited about infrastructure, automation, and defending systems against real-world threats.

If you’re a cloud-savvy problem solver who enjoys autonomy and ownership, this is your role.

You’ll lead the charge in keeping our SaaS platform secure, scalable, and resilient. From fine-tuning Terraform and AWS environments to enhancing monitoring, incident response, and CI/CD—you’ll be the person we turn to when it comes to building reliable, secure infrastructure.

In this role, you’ll play a key part in strengthening our security posture by contributing to the development and enforcement of cybersecurity policies and procedures. You’ll work closely with our IT and development teams to embed security best practices into systems and software from the ground up.

We’re a small, sharp team, so there’s plenty of space to contribute ideas, try new tools, and help shape how we do DevOps and security as we grow. We’re also beginning to host AI-based services and pipelines, so experience supporting compute-heavy, model-driven workloads is a plus.

• Designing, maintaining, and improving infrastructure-as-code setups using Terraform across multiple environments.
• Managing production and pre-production AWS environments, including ECS, EC2, RDS, S3, DynamoDB, and SQS.
• Building and refining CI/CD pipelines to automate testing, deployment, and monitoring processes.
• Strengthening observability through enhanced monitoring and alerting to improve reliability and incident response.
• Driving security initiatives—applying compliance standards, validating system security requirements, and contributing to planning and development with a security-first mindset.
• Supporting and collaborating with developers, QA, and other stakeholders to ensure smooth software delivery.
• Responding to security incidents, conducting forensic investigations, and performing root cause analysis.
• Analysing system metrics to guide improvements and ensure infrastructure meets performance and availability needs.
• Documenting and evolving DevOps standards, tooling, and processes in line with best practices and compliance requirements.
• Contributing to the design and upkeep of infrastructure across dev, UAT, and production environments.
• Keeping a close eye on cloud spend and cost optimisation opportunities.
• Supporting emerging workloads, including hosting and scaling AI-based services and pipelines.

• 4+ years of professional experience in cybersecurity, DevOps, or related roles.
• Qualification/certification in networking and/or security related field.
• Strong experience with AWS and Terraform for managing scalable cloud infrastructure.
• Solid understanding of cloud-native architectures and containerisation (Docker, ECS, or similar).
• Proficiency with CI/CD tooling and development workflow automation.
• Good awareness of cloud security, observability, and performance optimisation.
• Familiarity with cybersecurity frameworks such as NIST, CIS Controls, or ISO 27001.
• Experience with AWS and its components (e.g., WAF, load balancing, RDS, SQS, Route53 etc).
• A proactive, ownership-driven mindset and comfort working as the go-to infrastructure person in a cross-functional team.
• Ability to spot anomalies in logs and investigate potential security threats.
• Keen interest in staying ahead of emerging cybersecurity risks and mitigation strategies.
• Experience architecting highly reliable infrastructure.

• Security certifications (e.g., Security+, CEH, CySA+)
• Disaster recovery planning experience.
• Exposure to compute-intensive, AI/ML-driven systems is a bonus.
• Knowledge of Laravel application build/deploy workflows.

Job Details

• Hours: Monday to Friday, Full-time
• Salary: £55,000 – £70,000 – based on experience
• Start Date: As soon as possible
• Location: Remote, with 1 team day in the Birmingham office every 4-6 weeks

Benefits Package

• Flexible working hours
• Remote working / hybrid
• On-site gym
• Employee benefits and wellbeing program
• 24 days leave plus bank holidays, with a flexible holiday policy
• Buy and sell leave scheme
• Length of service rewards
• Company pension scheme
• Training and development opportunities
• Regular team social events and clubs
• Cycle to work scheme
• Casual dress code

Hiring Process

• Initial Screening Call
• Take-home Task (1 hour)
• Face to face Interview

Accessibility Statement

NetWatch Global is committed to creating an inclusive and accessible environment for all our employees and applicants. If you require any accommodations during the application process or while interviewing, please let us know. We will work with you to provide the necessary support to ensure a fair and equitable experience. To discuss your specific needs or request accommodations, please call our office and ask for HR.