Careers

How to Apply

ONLY APPLICATIONS WITH COVERING LETTERS & FULL EDUCATION HISTORY INCLUDING GRADES ACHIEVED WILL BE CONSIDERED

Submit your CV and a covering letter via email to careers@netwatchglobal.com. Covering letters should detail your interest in the company and position, and why you are a good fit.

Job Details

• Monday to Friday
• Full-time 35 hours per week
• Part-time minimum of 21 hours per week
• £21,861.84 per year salary (pro-rata for part time)
• Start Date: As soon as possible

Benefits Package

• Flexi-time – build your own week around the core hours of 10am-2:30pm. Part-time employees must work on designated days but can enjoy flexible hours within those days.
• Remote working opportunities
• Over-time opportunities (depending on business needs)
• On-site gym
• Employee benefits and wellbeing programme
• Enhanced Maternity/Paternity leave
• Career progression
• 24 days leave plus bank holidays
• Flexible bank holiday policy
• Buy and sell leave scheme
• Length of service rewards
• Company pension scheme
• Qualification and training opportunities
• Regular team social events and clubs
• Cycle to work scheme
• Casual dress

The Role

In October 2020 NetWatch launched its Rapid Police Reports service. Using our in-house built platform, reports and evidence are easily ordered from the police on behalf of insurance clients to help them make informed decisions. The service has proven highly successful and has grown at an exponential rate. As a result, we are looking for an NetWatch Police Liaison to join our company to help with the day-to-day running of this service as well as providing effective administrative support to the wider company. You will be provided with full training and ongoing support to help you settle into this role.

Progression: Opportunities for advancement to senior positions.

Job Description

As a NetWatch Police Liaison, your key responsibilities will include those listed below, although this is not an exhaustive list:

• Core responsibilities include: handling post, processing cheques, facilitating payments, booking-in instructions, sending reports and extracting key information, requesting, and sending other items of evidence to clients.
• Liaising with insurance clients and police forces through effective communication via email and telephone to request documentation and resolve any queries.
• Conducting quality assurance checks to ensure data is inputted correctly.
• Supporting colleagues and the wider NetWatch Police Liaison team whenever necessary.

Requirements

• 3 x A Levels C or above or equivalent required
• 5 x GCSE at C or above or equivalent, including Maths and English required
• 2 Years office-based experience preferred
• Ability to adapt to using new database systems
• Competent at utilising MS Office
• Excellent communication skills and confidence in dealing with clients over the phone
• Excellent written communication skills for corresponding with clients over email
• Strong organisational skills and the ability to adapt, re-prioritise and multi-task with ease
• Strong sense of accuracy and attention to detail
• Team player
• Positive attitude
• Honesty and Integrity

General Information

• IMPORTANT: Please note that the first 3 months of this role is office-based and will require the successful candidate to be within a commutable distance to Birmingham City Centre. There may then be remote working opportunities later.
• Recruitment is ongoing until the position is filled.

Accessibility Statement

NetWatch Global is committed to creating an inclusive and accessible environment for all our employees and applicants. If you require any accommodations during the application process or while interviewing, please let us know. We will work with you to provide the necessary support to ensure a fair and equitable experience. To discuss your specific needs or request accommodations, please call our office and ask for HR.

How to Apply

ONLY APPLICATIONS WITH COVERING LETTERS & FULL EDUCATION HISTORY INCLUDING GRADES ACHIEVED WILL BE CONSIDERED

Submit your CV and a covering letter via email to careers@netwatchglobal.com. Covering letters should detail your interest in the company and position, and why you are a good fit.

Placement Details

Role: Business Administration Internship

Location: Birmingham City Centre (Alpha Tower, Suffolk Street, Queensway, Birmingham, B1 1TT)

Length of Placement: 12 months

Working Hours: 35 flexi hours per week Mon-Fri

Start Date: Monday 1^st September 2025

End Date: Friday 28^th August 2026

Number of Placements Available: 1

Salary: 21+ National Living Wage from April 2025 (plus reasonable travel expenses reimbursed)

Closing Date: Monday 3^rd March 2025

Job Description

• Key member of the administration team with responsibility for booking-in instructions using our case management system and resolving queries from clients and colleagues.
• Conducting quality assurance checks to ensure data is inputted correctly.
• Using the phone and email to liaise with clients and external organisations, to request/chase documentation and resolve any queries.
• Issuing cheques and chasing payments to and from external organisations.
• Assisting our analyst team with writing basic reports and letters in relation to ongoing or completed investigations.
• Exposure to different areas of our business, rotating across different administration positions depending upon ongoing business need at the time.
• Ability to work on an independent project of your topic choice which will benefit the company and provide you with a take-away from your placement.
• Supporting colleagues and the wider administration team whenever necessary.

Benefits

• Reasonable travel expenses reimbursed
• Flexi-time (core hours: 10am – 14:30)
• Hybrid working opportunities
• 24 days leave plus bank holidays
• Buy/sell leave scheme
• Flexible bank holiday policy
• In-house training and supportive environment
• On-site gym
• Employee benefits and wellbeing programme
• Regular team social events/clubs
• Enhanced Maternity/Paternity Leave
• Cycle to work scheme
• Casual dress.

Minimum Requirements

Must be currently enrolled as an undergraduate at university, studying for a degree and looking for a year-long placement position.

Person Specification

• Excellent verbal communication skills and confidence in dealing with clients over the phone
• Excellent written communication skills for corresponding with clients over email and compiling short written reports
• Strong organisational skills and the ability to adapt, re-prioritise and multi-task with ease
• Strong sense of accuracy and attention to detail
• Ability to adapt to using new database systems
• Competent at utilising MS Office
• Positive attitude, self-motivated and driven – passionate about the work and eager to learn and develop.
• Team player – able to work well independently but also in a team to assist in maintaining a supportive environment.
• Honesty and integrity – personal characteristics essential to anyone working in an investigation role at NetWatch.

Process

• Closing date for applications is Monday 3^rd March 2025.
• Successful applicants will be contacted for an initial telephone interview and to complete a trait assessment.
• After this stage, successful applicants will progress to a face-to-face interview w/c 10^th March 2025.

Accessibility Statement

NetWatch Global is committed to creating an inclusive and accessible environment for all our employees and applicants. If you require any accommodations during the application process or while interviewing, please let us know. We will work with you to provide the necessary support to ensure a fair and equitable experience. To discuss your specific needs or request accommodations, please call our office and ask for HR.

How to Apply

ONLY APPLICATIONS WITH COVERING LETTERS & FULL EDUCATION HISTORY INCLUDING GRADES ACHIEVED WILL BE CONSIDERED

Submit your CV and a covering letter via email to careers@netwatchglobal.com. Covering letters should detail your interest in the company and position, and why you are a good fit.

Job Description

You will join our vibrant team as an Intelligence Analyst and learn the skills to become a specialist in online and social media intelligence.

As an Intelligence Analyst your key responsibilities are likely to include those listed below, although this is not exhaustive.

• Analysing and compiling intelligence into comprehensive written reports in a target driven environment.
• Researching social networking sites to build up a lifestyle analysis of individuals suspected of being involved in fraudulent claims.
• Online investigations to establish the movements and whereabouts of individuals so that surveillance can be utilised to best effect.
• Identifying and locating individuals who may have witnessed any road or personal injury accidents so that the client can obtain statements to assist when deciding upon liability and reserve.
• Investigations into online networks with the aim of establishing any links between parties which could suggest fraud.
• Utilising in-house NetWatch software to provide a range of bespoke services to clients in various industries.
• Utilising a variety of databases, public records and intelligence tools & techniques to obtain information on subjects and attribute social networking accounts to them.

This is an entry level OSINT role and an opportunity to join an exciting and growing company. We have a supportive learning environment where you will be surrounded by OSINT experts to help you on your career path. We always promote from within where possible and have previous entry level starters now in managerial and senior roles within the company. We hope that there will be numerous opportunities to forward your career with NetWatch from this starting point.

Requirements

• Excellent grasp of written and spoken English
• 2.1 or above degree or valuable industry experience in a fraud detection role
• Office-based experience preferred
• Experience working in a target driven environment preferred
• Good understanding of online social networking sites and online trends
• Strong IT Skills

Person Specification

• Analytical thinker – able to analyse information quickly and use it to provide robust advice.
• Written communicator – able to easily relay complex information in a written report.
• Curious – an inquisitive, open-minded type, who seeks out information from sources that may not always seem obvious.
• Self-motivated and driven – passionate about the work and eager to learn and progress.
• Organised – able to balance workloads and stay on track to hit monthly targets.
• Online awareness – an ongoing interest in current and emerging online trends, particularly in social networking.
• Team player – able to work well independently but also in a team to assist in maintaining a supportive environment.
• Shows great enthusiasm for their work and seeks to get involved with new projects and initiatives.
• Honesty and integrity – personal characteristics essential to anyone working in an investigation role at NetWatch.

Salary

Salary: £22,601.25 per annum plus monthly bonuses

Earning Potential in Year One:

• 1k pay rise at successful passing of 6-month probation
• Uncapped bonus earning potential from 6 months onwards
• Potential earnings of £23-24.5k in year one

Benefits Package

• Flexi-time (build your own week around the core hours of 10am-2:30pm)
• Remote working opportunities
• On-site gym
• Employee benefits and wellbeing programme
• Enhanced Maternity/Paternity leave
• Career progression
• 24 days leave plus bank holidays
• Flexible bank holiday policy
• Buy and sell leave scheme
• Length of service rewards
• Company pension scheme
• Qualification and training opportunities
• Regular team social events and clubs
• Cycle to work scheme
• Casual dress

Working Hours

35 flexi hours per week Mon-Fri

• 1-3 Months – Office Based
• 3-6 Months – Staggered Remote Working
• 6+ Months – 3 Office Days Per Month (minimum)

Accessibility Statement

NetWatch Global is committed to creating an inclusive and accessible environment for all our employees and applicants. If you require any accommodations during the application process or while interviewing, please let us know. We will work with you to provide the necessary support to ensure a fair and equitable experience. To discuss your specific needs or request accommodations, please call our office and ask for HR.